Wednesday, 16 May 2012

Thomas Setzer, Dr.

thomas setzer

    Dr. Thomas Setzer
  

Contact Information

Thomas Setzer
E-Mail:  thomas.setzeraltin.tum.de
Phone:  +49 (0) 89 289 - 17506
Fax:  +49 (0) 89 289 - 17535
Office: Room 01.10.055
Boltzmannstr 3
85748 Munich, Germany
Hours: by arrangement

 

Bio Blurb

Thomas Setzer received his Dipl.-Wi.-Ing. in Business Engineering from Karlsruhe Institute of Technology (KIT) and his Dr. rer. nat. in Information Systems from the Technische Universität München (TUM). He worked as a consultant and engineer for the European Parliament and Lufthansa. In 2007, Thomas was working as Visiting Scientist at IBM Research, New York. Currently, Thomas is working as Akademischer Rat (post-doctorial researcher) in the field of IT Service Operations Management at TUM in collaboration with Siemens IT Solutions and Services (SIS). For his current work on data center virtualization and automation topics, funded by the German Research Foundation (DFG), Thomas won the INFORMS ISS Design Science Award.

Selected Academic Activities

Thomas is involved in the following projects and programs. For a complete list of all projects and programs see the Research page.

  • German Research Foundation (DFG) Project (Description in German): Adaptive Steuerungsmechanismen für betriebliche Transaktionssysteme: Gegenstand des Projekts ist die Entwicklung und die Evaluation komplementärer Steuerungsmechanismen zur adaptiven Ressourcenallokation virtualisierter Rechenzentren auf lokaler und globaler Ebene. Adaptivität bezieht sich dabei auf die Skalierbarkeit bezüglich Änderungen in der Nachfrage nach Diensten, sowie auf die Reaktion auf Hardware-Ausfälle. Wir betrachten kurz-, mittel- und langfristige Ressourcenallokation. Während auf unvorhergesehene Ausfälle von Ressourcen unmittelbar reagiert werden muss, können sich auch Trends oder mittelfristige Verschiebungen in der Nachfragehöhe der einzelnen Dienste ergeben, die eine längerfristige Anpassung der Ressourcenallokation bedingen. Im Rahmen des Projektes werden Steuerungsmechanismen entwickelt und evaluiert , welche eine automatische Allokation von IT-Ressourcen zu Diensten bewerkstelligen. Diese Steuerungsmechanismen reichen von einfachen reaktiven Verfahren, bis zu proaktiven Ansätzen, die auf Basis von Vorhersagen über die zukünftige Arbeitslast und Signalen der Anwendungen, also kooperativ, die Ressourcenzuteilung der virtuellen Maschinen planen. Insbesondere sollen dabei auch neue Möglichkeiten der Ablaufplanung in Datenbanken untersucht werden, sowie die Schnittstelle solcher Systeme zum IT-Service-Management und zur Steuerung der Evolution der Anwendungslandschaft. Ziel ist es, Methoden und Techniken zu entwickeln und experimentell zu evaluieren, um die Ressourcenallokation in virtualisierten Rechenzentren weiter zu automatisieren und damit die Produktionseffizienz zu erhöhen. Produktionseffizienz wird hierbei als die Dienstgüte-konforme (Antwortzeit, Verfügbarkeit) Bereitstellung betrieblicher, vernetzter Anwendungen bei gleichzeitiger Minimierung der Anzahl benötigter IT-Ressourcen verstanden. Thomas ist Mit-Antragsteller des Projekts und an dessen Koordination und Durchführung beteiligt.
     
  • THESEUS/TEXO: THESEUS is a research program initiated by the German Federal Ministry of Economy and Technology (BMWi), with the goal of developing a new Internet-based infrastructure in order to better use and utilize the knowledge available on the Internet. To this end, application-oriented basic technologies and technical standards are to be developed and tested under the umbrella of THESEUS. The expected results are novel products, tools, services, and business models for the World Wide Web, as well as for the service and knowledge society of tomorrow. THESEUS is the german project with the highest public founding, including enterprises like SAP and Siemens, and a number of academic institutions. The aim of the TEXO application scenario within THESEUS is to provide businesses with an infrastructure for new web-based applications and services, on the basis of service oriented architecture (SOA); this infrastructure will be independent of any individual company and provide a flexible, semantic-driven interface between service providers and their customers. Thomas' work in TEXO addresses the task of analyzing and predicting the performance of service orchestrations provisioned by distributed, shared services and strategies and techniques for allocating infrastructural resources and services to service processes efficiently.
     
  • Business Driven IT Management, IBM T.J. Watson Research Center: Joint research activities in the fields: Service Transition Management, Change Management, Risk and Business Impact Analysis of Service Process Design, Service Variation and Change. Short Description: In IT Service Delivery, alignment of service infrastructures to continuously changing business requirements is a primary cost driver, all the more as most severe service disruptions can be attributed to poor change impact and risk assessment. An IT service, defined as a means to provide value to a consumer, may be realized by a network of shared services and other resources that are invoked in the context of business processes. Changing services or service definitions in such an environment includes exceptionally high risk and complexity, as various business processes might depend on a service. Our research addresses the development of model for analyzing the risk and business impact of service process design,variation and change. Using these decisions models,organizations can design service process architectures and schedule service changes with the lowest expected impact on the business.

  • Siemens IT Solutions and Services (SIS) and TU München (TUM) Center for Knowledge Interchange" (CKI) - Project " IT Value Innovations for Industry Challenges": Responsible for the working package "Policy-based Computing & Capacity Management in various industries". His current research focuses on topics around new models and techniques for IT-Service management in service-oriented landscapes. In particular, he develops new models and tools for managing revenue and capacity in on-demand computing infrastructures. In a previous project, entitled "Dynamic Value Webs for IT-Services" (2004-2007), Thomas was responsible for the package "IT Service Management", with a focus on Revenue Mangement, Prioritization, and Service Level Management.

Selected Publications

Patents

Working Papers

  • T. Setzer, M. Bichler: Using Matrix Approximation for Solving Large-Scale Resource Allocation Problems in Data Centers,·Technical report, TU München, Nov. 2010.
  • T. Setzer, C. Markl:·Bid Price Controlls for Adaptive Prioritization in Transaction Processing, Technical report, TU München, Dec. 2010.
  • T. Setzer: Non-Conformance Detection Based on Principal Component and Procrustes Analysis, Technical report, TU München, Feb. 2011 

Selected Journal Articles

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    Selected Papers in Conference Proceedings

    • T. Setzer, K. Bhattacharya, H. Ludwig: Decision Support for Service Transition Management, Proc. IEEE Network Operations and Management Symposium, Salvador, Brazil, 04/2008 (Best Paper Track)
    • C. van Dinther, C. Holtmann, T. Setzer, A. Stage, S. Stathel: Auctions for Service Brokerage in Business Value Networks, Proc. Joint Conference on Group Decision and Negotiation (GDN), Coimbra, Portugal, 2008.
    • H. Ludwig, K. Bhattacharya, T. Setzer: A Layered Service Implementation Model for Facilitating Service Definition Changes, Proc. of the Web Information Systems Engineering Conference 2007 in Nancy, France, 2007.
    • M. Bichler, T. Setzer, B. Speitkamp: Capacity Management for virtualized Servers. Proc. Workshop on Information Technologies and Systems, Milwaukee, 2006.
    • T. Setzer, M. Bichler: Ertragsmanagementmodelle in serviceorientierten IT-Landschaften. Proc. GI Jahrestagung, Bonn, Germany, 2005.
    • M. Bichler, T.Setzer: Ertragsmanagementmodelle für virtualisierte IT-Infrastrukturen, Proc. Int. Scientific Annual Conference OPERATIONS RESEARCH, Bremen, Germany, 2005.

    Some Other Contributions

    • T. Setzer: Keynote at IEEE Int. Workshop on Applied Cloud Computing, Munich, Germany, 2011
    • C. Huemer, T.Setzer: E-Commerce and Web Technologies - Lecture Notes in Business Information Processing, Springer, DOI: 10.1007/978-3-642-23014-1, 2011
    • T. Setzer, M. Bichler: Enzyklopädie der Wirtschaftsinformatik, dictionary entries on Web Service technologies, Oldenburg, Online under HTTP://wi-lexikon.de, 5th edition, 2011.
    • T. Setzer: Adaptive Admission Control for Media Streaming Services, VDM, ISBN-13: 9783836477802, 2008
    • T. Setzer, M. Bichler: Enzyklopädie der Wirtschaftsinformatik, dictionary entries on Web Service technologies, Oldenburg, Online under HTTP://wi-lexikon.de, 2008.
    • T. Setzer: Zugriffskontrollverfahren für Media-Server, Workshop für Quantitative Methoden (SWQM), Munich, 2006.
    • T. Setzer, M. Bichler: Revenue Management Models for IT Service Providers using Virtualization Techniques, INFORMS Annual Meeting 2005, San Francisco, USA, 2005.
    • M. Bichler, T. Setzer, N. Kalay: "Survey: Flexible Preis- und Vertragsmodelle in der IT", Siemens Business Services and Technische Universität München Study, 2005.
    • M. Bichler, T.Setzer: Software aus der Steckdose - Flexible Preismodelle & Dienstleistungsvereinbarungen, „Forum des Wissens“ , Systems, 2005.
    • M. Bichler, T. Setzer, N. Diernhofer, F. Fay, C. König, A. MacWilliams, A. Paschke, H.G. Völk: Dynamic Value Webs for IT-Services, IT-Service Technologies and Management, Siemens and TUM research survey, 2004.

    Courses

    Thomas Setzer is involved in the following courses offered by IBIS. For a complete list of all offered courses, see the Teaching page

    • Vorlesung Internetbasierte Geschäftssysteme (WS 10/11, WS 09/10, WS 08/98, WS 07/08)
    • Vorlesung und Workshop Internet-based Information System für FIM-Studierende (WS 10/11, WS 09/10, WS 08/09, WS 07/08)
    • Praktikum Internetbasierte Informationssysteme: Web Application Engineering (WS 03/04 - SS 06)
    • Praktikum Internetbasierte Informationssysteme: Web Services Computing (WS 03/04 - WS 06/07)
    • Hauptseminar Elektronische Märkte (SS 04)
    • Proseminar Entscheidungsunterstützung in Informationssystemen (WS 04/05)
    • Hauptseminar Internetbasierte Geschäftssysteme (SS 05)
    • Proseminar Internetbasierte Geschäftssysteme (WS 05/06)

    Community Service (Last Three Years) 

    Organizing Committee Memberships

    • Programme Committee Co-Chair and PC Member IEEE Conference on Enterprise Computing, Luxembourg, Luxembourg, 2011
    • General Conference Co-Chair Int. Conf. on Electronic Commerce and Web Technologies, Toulouse, France, 2011
    • Track Director Economics and IS at ECIS 2011, Helsinki, Finland 
    • Publicity CChair IEEE Conference on Commerce and Enterprise Computing, Shanghai, China, 2010
    • Publication Chair IEEE Conference on Enterprise Computing, Vienna, Austria, 2009
    • Worshop Co-Chair IEEE Conference on E-Commerce, Washington, USA, 2008

    Technical Program Committee Memberships

    • IEEE Int. Conference on Service-Oriented Computing and Applications (SOCA), Irvine, USA, 2011
    • Workshop on Business-Driven IT Management at IEEE IM Conference, Dubin, Ireland, 2011
    • IEEE International Conference on Enterprise Computing, Luxenbourg, Luxenbourg, 2011
    • Int. Conf. on Electronic Commerce and Web Technologies, Toulouse, France, 2011
    • 9th International Conference on Service Oriented Computing (ICSOC 2011), Demo Track, Paphos, Cyprus, 2011
    • IEEE/ACM Workshop on Autonomic Computing for Economics, Karlsruhe, Germany, 2011
    • Int. Workshop on Advances in IT-Service Process Engineering, Gosier, France, 2011
    • Int. Workshop on Information Technologies and Systems (WITS), St. Louis, USA, 2010
    • Int. Conference on Service-Oriented Computing and Applications, Perth, Australia, 2010
    • IEEE International Conference on Enterprise Computing, Shanghai, China, 2010
    • IEEE Int. Workshop on Services Computing for B2B, Miami, USA, 2010
    • ICT Service Quality Track of QUATIC Int. Conference on the Quality of Information and Communication Technology, Oporto, Portugal, 2010
    • Workshop on Business-Driven IT Management at IEEE NOMS, Osaka, Japan, 2010
    • IEEE Int.Conference on Enterprise Computing, Vienna, Austria, 2009
    • Workshop on Software Engineering Challenges in Cloud Computing,Vancouver, Canada, 2009
    • IEEE International Conference on E-Commerce, Washington, USA, 2008

    Reviewer for the Following Journals

    • ACM Transactions on the Web
    • IEEE Transactions on Network Service Management
    • IEEE Transactions on Services Computing
    • Service-Oriented Computing and Applications
    • International Journal of Business Process Integration and Management
    • Business & Information Systems Engineering
    Decision Sciences & Systems (DSS), Department of Informatics (I18), Technische Universität München, Boltzmannstr. 3, 85748 Garching, Germany
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