C. Kiss and M. Bichler. Identification of influencers - measuring influence in customer networks. Decision Support Systems, 46(1):233–253, 2008. [ link | pdf ]

C. Kiss, A. Scholz, and M. Bichler. Evaluating centrality measures in large call graphs. In IEEE Joint Conference on E-Commerce Technology (CEC'06) and Enterprise Computing, E-Commerce and E-Services (EEE'06), San Francisco, USA, 2006.

C. Kiss and M. Bichler. Leveraging network effects for predictive modelling in customer relationship management. In K. Tam and L. J. Zhao, editors, Workshop on Information Technologies and Systems, pages 231–236, Las Vegas, USA, 2005.

A. Paschke, C. Kiss, and S. Al-Hunaty. A pattern language for decentralized coordination and negotiation protocols. In IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'05), pages 404–407, Hong Kong, China, 2005.

T. Priebe, C. Kiss, and J. Kolter. Semiautomatische annotation von textdokumenten mit semantischen metadaten. In WI 2005, Bamberg, Germany, 2005.

M. Bichler and C. Kiss. A comparison of logistic regression, k-nearest neighbor, and decision tree induction for campaign management. In AMCIS, NY, USA, 2004.

M. Bichler and C. Kiss. Comparing classification methods for campaign management: A comparison of logistic regression, k-nearest neighbour, and decision tree induction. In Americas Conference on Information Systems, AMCIS, New York, USA, 2004.

C. Kiss and M. Bichler. Data mining and campaign management in the telecommunications industry. In P. o. t. M.-C. o. I. Systems, editor, MKWI 2004; Track: Coordination and Agent Technology in Value Networks, pages 61–74, Essen, 2004. GITO 2004.